Feedback from previous guests about their experience.
50%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
7.3
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 71 reviews
5.4
5.4/10 based on 847 reviews
Elmer
United States,
January
2025
5.0/10
This hotel was not at all what I expected. While it had a decent location, the conditions of the place were appalling. The rooms were filthy and in desperate need of maintenance. I was very disappointed with the breakfast options, which were practically nonexistent. If you’re looking for a comfortable stay with basic amenities, this is definitely not the place.
Rooms
5.0
The room was in terrible condition, with dirty walls and mold present. I could only give it a rating of 1 due to the filth and lack of basic maintenance.
Service
5.0
The service was not good, with rude staff and no concern for the poor conditions. I would rate it a 2.
Location
6.0
The location is decent, which is one small saving grace for the hotel. I’d rate it a 6.
Dining
5.0
Breakfast was a joke, just supermarket toast and some spreads. I can only give it a rating of 1.
Facilities
5.0
The facilities were almost non-existent; I was worried about safety due to the fire alarm situation. I'd rate it a 1.
Michael
United States,
January
2025
5.0/10
The hotel has a fantastic location right in the heart of the city, making it easy to explore. However, the experience is marred by steep stairs, cleanliness issues, and a very basic breakfast. It’s definitely a place for those looking for a budget stay without the usual hotel comforts.
Rooms
5.0
The rooms were outdated and didn't match the pictures online, which was disappointing.
Service
5.0
Service was minimal, with staff not being very accommodating regarding safety inquiries.
Location
9.0
The location is excellent, within walking distance of major attractions and public transport.
Dining
5.0
The breakfast is very basic, really just some cheese and bread. Not what I expected.
Facilities
5.0
There were no notable facilities, almost more like a hostel experience than a hotel.
Jason
United Kingdom,
December
2024
6.0/10
I had a mixed experience at the hotel. The location was fantastic as everything was within walking distance, and I appreciated the cleanliness of the room. However, the service left a lot to be desired, and the noise from the bar below was quite annoying at times. Overall, it’s a reasonable budget spot for younger travelers, but those looking for more comfort might want to reconsider.
Rooms
7.0
The room was generally clean and basic, comfortable enough for a short stay.
Service
5.0
The staff seemed unfriendly and unhelpful at times, which affected my experience.
Location
9.0
The location was excellent, close to many attractions and restaurants.
Dining
5.0
The breakfast was quite minimal and could use some improvement in variety.
Facilities
5.0
The hotel facilities were basic and could definitely use some updating.
J.
United States,
December
2024
5.0/10
I recently stayed at this hotel, and it was quite a disappointment overall. While the location was fantastic, the cleanliness and service left much to be desired. The rooms were basic and not what I expected based on the website, and the breakfast was incredibly limited. The steep stairs were a challenge, and I would definitely recommend looking elsewhere for a more comfortable stay.
Rooms
5.0
The rooms were very basic and not depicted accurately on the website. They felt dirty, and I wouldn't want to walk around barefoot.
Service
5.0
The service was dishonest; I was charged an unexpected deposit and struggled to communicate with the receptionist.
Location
9.0
The location was the best aspect, very central and convenient for exploring the area.
Dining
5.0
Breakfast was disappointing with only a slice of toast and limited drink options offered.
Facilities
5.0
The facilities were lacking; the stairs to reach the room were steep and quite hazardous.
Ethel
United States,
December
2024
5.0/10
I was pretty disappointed with my stay. The room had terrible beds and was noisy because it was above a bar. However, the shared bathroom was clean, and I appreciated having a kettle in the room. Overall, it certainly felt more like a hostel than a hotel, and I wouldn’t recommend it for families.
Rooms
5.0
The room had uncomfortable beds and limited space, which made for a poor night's sleep.
Service
5.0
Service was lackluster; complaints went unaddressed and the receptionist's response to my breakfast issue was less than helpful.
Location
6.0
The location was central, which was a plus, but the noise from the bar made it difficult to relax.
Dining
5.0
Breakfast was included but not accommodating for early departures; I ended up missing it entirely.
Facilities
5.0
Facilities were minimal, and the shared shower was clean but could definitely be improved.
Don
United States,
December
2024
5.0/10
I had a terrible experience at this hotel. The rooms were in awful condition, with dirt and mold everywhere, and even the fire alarm was hanging off the ceiling. The breakfast was basic and not worth the extra cost. However, the location was decent, right in the city center, which made it easy to explore. Overall, I wouldn't recommend this place at all.
Rooms
5.0
The rooms were in dismal condition, with unclean walls and mold present. Rating: 1
Service
5.0
Service was absent; no one seemed to care about the maintenance issues.
Location
7.0
The hotel is centrally located near bars and restaurants, which was a bit of a double-edged sword due to the noise.
Dining
5.0
Breakfast was disappointing, consisting of basic supermarket items with no variety.
Facilities
5.0
Facilities were poor, with many amenities not functioning, including the TV and heater.
Alfred
United States,
December
2024
7.0/10
I stayed here for one night and it had everything I needed, plus it was decently kept up and the room was spacious, making my stay comfortable. However, my experience was partially overshadowed by a very steep staircase that made getting my luggage to my room quite challenging, especially for anyone with mobility issues. Overall, it was a decent stay, but it could use some improvements.
Rooms
7.0
The room was large and well-ventilated with all the essentials working fine, though it had a separate bathroom.
Service
7.0
There wasn’t much interaction with the staff, but check-in was straightforward.
Location
9.0
The location is quite central, easily accessible by tram from the airport and close to various attractions.
Dining
Facilities
5.0
The steep stairs were a downside, but other than that, the basic facilities met my needs.
Emerson
United Kingdom,
December
2024
5.0/10
The hotel has a decent location, but my overall experience was quite disappointing due to the cramped and unkempt rooms. While the facilities were basic, I found the noise levels from nearby clubs to be quite bothersome. If you're just looking for a quick place to crash, it might suffice, but I wouldn’t recommend it for a longer stay.
Rooms
5.0
The rooms were small and had a musty smell, lacking proper amenities like a bedside locker.
Service
5.0
The service was lacking, with a rude receptionist on arrival that left a bad impression.
Location
7.0
The location is convenient as it's close to major attractions and public transport, though it's very noisy.
Dining
5.0
I found the breakfast mediocre and wouldn't recommend eating there.
Facilities
5.0
Basic facilities, though the shared toilet and shower were clean.
Charles
United Kingdom,
November
2024
5.0/10
My stay at this hotel was a complete nightmare. The place was filthy, with mouse droppings everywhere and terrible bed linens. I had my doubts when they demanded payment upfront for all four nights without letting us see the room first. The only redeeming quality was that the internet worked decently, but everything else was absurdly disappointing, especially considering the price we paid.
Rooms
5.0
The rooms were horrifically dirty, with mouse droppings and disgusting linens. I couldn't sleep without covering myself in towels.
Service
5.0
The service was practically non-existent; it felt like nobody cared about the guests.
Location
5.0
While the location was central, it made little difference when the experience was so terrible.
Dining
Facilities
Alexander
United Kingdom,
November
2024
5.0/10
My stay at this hotel was far from enjoyable. The rooms were in a regrettably poor condition, with dirty carpets and broken fixtures. While the staff were somewhat pleasant, the service didn't make up for the disappointing accommodations. The location was decent, but the noise from the nightclub made it hard to relax. Overall, I definitely wouldn't recommend this place if you're looking for a comfortable stay in Amsterdam.
Rooms
5.0
The rooms were extremely disappointing, with issues like a broken bathroom door handle and dirty floors.
Service
5.0
The staff were somewhat helpful, but seemed overwhelmed and indifferent to the complaints.
Location
5.0
The hotel's location is decent, but the noise from the nightclub nearby was unbearable during the night.
Dining
5.0
Breakfast was very basic and at times, unavailable; not what I expected at all.
Facilities
5.0
Facilities were lacking; the promised wireless Internet was only available in the lobby.
Derek
United States,
November
2024
5.0/10
My experience at this hotel was nothing short of a nightmare. I was shocked by the state of the room, which was filthy and lacked basic comforts. The steep stairs made it difficult to navigate, and the overall atmosphere felt unwelcoming. Unfortunately, I can't recommend this place, even for a budget stay.
Rooms
5.0
The room was dirty and uncomfortable, with rotting wood and a broken TV. The single glazed window let in cold air and noise. I would rate it a 2/10.
Service
5.0
The staff was not helpful when addressing my concerns and did not seem to care about guest satisfaction. Rating: 3/10.
Location
6.0
The location was decent, but the hotel experience overshadowed the benefit. Rating: 6/10.
Dining
5.0
Breakfast was a joke, just toast, and the coffee was terrible. I had no real dining experience. Rating: 2/10.
Facilities
5.0
There were very limited facilities and no Wi-Fi in the rooms, only at reception. Rating: 2/10.
Peter
United States,
November
2024
5.4/10
Rooms
Service
Location
Dining
Facilities
Clarence
United States,
November
2024
7.2/10
Rooms
Service
Location
Dining
Facilities
Owen
United Kingdom,
October
2024
5.0/10
The hotel is centrally located in a lively part of Amsterdam, making it easy to access various attractions. However, the room I stayed in was outdated and not very clean, and the noise from the nearby bar was quite disruptive. I found the breakfast options very limited and overall, the hotel doesn't offer great value for the price paid.
Rooms
5.0
The room was a decent size with its own bathroom, but it felt outdated and wasn't very clean. The window only opened a few inches, which was disappointing.
Service
5.0
The front desk service was not welcoming and it was hard to get assistance or directions when needed.
Location
9.0
The location is very central, close to shops and cafes, making it easy to explore the city on foot.
Dining
5.0
Breakfast was quite poor with limited options, so I opted to eat elsewhere after the first day.
Facilities
5.0
The hotel needs serious updates; Wi-Fi didn't reach my room and the overall state of the facilities felt neglected.
Jack
United Kingdom,
September
2024
6.4/10
The hotel is well-located in the center of the city, making it easy to explore. The rooms are large and equipped with basic amenities, but they do show signs of aging and maintenance issues. Although it has its downsides, such as noisy surroundings and some cleanliness concerns, the overall experience was manageable, especially at the given price.
Rooms
5.0
The rooms were large but had noticeable maintenance issues, like musty smells and poorly fitted flooring.
Service
7.0
The receptionist was nice and welcoming, making check-in smooth.
Location
9.0
Perfectly positioned in the city's heart, with bars and restaurants nearby and easy access to public transport.
Dining
6.0
Breakfast was basic but acceptable, with standard offerings like bread, cheese, and eggs.
Facilities
5.0
While there were some facilities like a PC for free internet, the overall upkeep could be improved.
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